Shipping policy

Shipping

 

At Garoa Studio, we offer both physical framed prints and digital downloads. Please read the information below before placing your order.

 


Physical Products — Framed Prints

Processing Time

All framed prints are made to order. 

Standard Production time is 3-4 business days

Standard Shipping is 6-10 business days

Shipping times are estimates and may vary due to customs or carrier delays.

Tracking

Once your order ships, you will receive a tracking number by email.

Damaged Orders

If your order arrives damaged, please contact us within 14 days of delivery with photos of:

  • the item
  • the packaging
  • the shipping label

We’ll work with you to resolve the issue as quickly as possible.


Digital Products

Delivery

Digital files are delivered instantly after purchase via download link and email.

No physical item will be shipped for digital products.


Download Issues

If you have trouble accessing your files, please contact us and we’ll be happy to help.